{"id":3,"date":"2025-11-28T12:37:51","date_gmt":"2025-11-28T12:37:51","guid":{"rendered":"https:\/\/etoilepolyclinic.ae\/etoile\/?page_id=3"},"modified":"2026-05-17T10:31:57","modified_gmt":"2026-05-17T10:31:57","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/etoilepolyclinic.ae\/index.php\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b4f7f94 elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"b4f7f94\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af87d73 elementor-widget elementor-widget-heading\" data-id=\"af87d73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-435d6013 e-flex e-con-boxed e-con e-parent\" data-id=\"435d6013\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-667f92f5 elementor-widget elementor-widget-text-editor\" data-id=\"667f92f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\"><strong>Last Updated: May 2026<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">At <a href=\"https:\/\/etoilepolyclinic.ae\/?utm_source=chatgpt.com\">Etoile Polyclinic<\/a>, we are committed to protecting the privacy, confidentiality, and security of our patients, website visitors, and service users. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you access our website, communicate with us, or use our healthcare and aesthetic services.<\/p>\n\n<p class=\"wp-block-paragraph\">This policy is designed in accordance with applicable laws and healthcare privacy standards in the United Arab Emirates, including UAE data protection regulations. \u00a0<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>1. Information We Collect<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">We may collect and process the following categories of information:<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>Personal Information<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li>Full name<\/li>\n\n<li>Phone number<\/li>\n\n<li>Email address<\/li>\n\n<li>Date of birth<\/li>\n\n<li>Gender<\/li>\n\n<li>Appointment details<\/li>\n\n<li>Medical inquiries submitted through forms<\/li>\n\n<li>Communication preferences<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\"><strong>Medical &amp; Health Information<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\">Where necessary for treatment or consultation purposes, we may collect:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Medical history<\/li>\n\n<li>Treatment records<\/li>\n\n<li>Photographs related to aesthetic or dermatological procedures<\/li>\n\n<li>Health assessments<\/li>\n\n<li>Prescription or treatment information<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\"><strong>Technical Information<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\">When visiting our website, certain information may automatically be collected, including:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>IP address<\/li>\n\n<li>Browser type<\/li>\n\n<li>Device information<\/li>\n\n<li>Website usage data<\/li>\n\n<li>Cookies and analytics information<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\"><strong>2. How We Use Your Information<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">We use your information for purposes including:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Scheduling and managing appointments<\/li>\n\n<li>Providing medical, dental, dermatology, and aesthetic services<\/li>\n\n<li>Responding to inquiries and requests<\/li>\n\n<li>Improving our website and patient experience<\/li>\n\n<li>Sending appointment reminders or clinic updates<\/li>\n\n<li>Maintaining medical records as required by UAE healthcare regulations<\/li>\n\n<li>Ensuring patient safety and quality assurance<\/li>\n\n<li>Marketing communications where consent has been provided<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">We do not sell or rent your personal information to third parties.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>3. Medical Confidentiality<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Etoile Polyclinic respects strict medical confidentiality standards.<\/p>\n\n<p class=\"wp-block-paragraph\">All patient medical records and treatment information are handled securely and accessed only by authorized healthcare professionals or administrative personnel who require the information to perform their duties.<\/p>\n\n<p class=\"wp-block-paragraph\">Any before-and-after treatment photographs or testimonials used for marketing purposes will only be published with the patient\u2019s prior written consent.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>4. Sharing of Information<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Your information may only be shared:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>With healthcare professionals involved in your treatment<\/li>\n\n<li>With laboratories or medical partners necessary for patient care<\/li>\n\n<li>Where required by UAE law or regulatory authorities<\/li>\n\n<li>With secure service providers supporting clinic operations<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">All third parties handling data on our behalf are expected to maintain appropriate confidentiality and security measures.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>5. Data Security<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">We implement appropriate technical, administrative, and organizational safeguards to protect your information from:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Unauthorized access<\/li>\n\n<li>Misuse<\/li>\n\n<li>Loss<\/li>\n\n<li>Disclosure<\/li>\n\n<li>Alteration<\/li>\n\n<li>Destruction<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">While we strive to use commercially acceptable security methods, no internet transmission or electronic storage system can be guaranteed as completely secure.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>6. Cookies &amp; Website Analytics<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Our website may use cookies and analytical tools to:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Improve website functionality<\/li>\n\n<li>Understand visitor behavior<\/li>\n\n<li>Enhance user experience<\/li>\n\n<li>Measure marketing performance<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">You may disable cookies through your browser settings; however, some website features may not function properly.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>7. Your Rights<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Subject to applicable UAE laws, you may have the right to:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Request access to your personal information<\/li>\n\n<li>Request correction of inaccurate information<\/li>\n\n<li>Withdraw consent for marketing communications<\/li>\n\n<li>Request deletion of certain personal data where legally permitted<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Requests may be submitted through the clinic\u2019s official contact channels.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>8. Third-Party Links<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Our website may contain links to third-party websites, social media platforms, or external services. Etoile Polyclinic is not responsible for the privacy practices or content of external websites.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>9. Children\u2019s Privacy<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Our services are not intended for minors without parental or legal guardian involvement. Information relating to minors may only be processed with appropriate authorization.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>10. Data Retention<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">We retain personal and medical information only for as long as necessary:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>To provide healthcare services<\/li>\n\n<li>To comply with UAE healthcare regulations<\/li>\n\n<li>For legal, regulatory, or operational purposes<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\"><strong>11. Updates to This Policy<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Etoile Polyclinic reserves the right to update or modify this Privacy Policy at any time without prior notice. Updated versions will be published on this page with a revised effective date.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>12. Contact Information<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">For privacy-related inquiries or requests, please contact:<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Etoile Polyclinic<\/strong><br \/>796 Villa \u2013 Jumeirah Beach Road<br \/>Umm Suqeim \u2013 Jumeirah 3<br \/>Dubai, United Arab Emirates<\/p>\n\n<p class=\"wp-block-paragraph\">Phone: <a href=\"tel:97142659626\">+971 4 265 9626<\/a><br \/>Email: <a href=\"mailto:info@etoilepolyclinic.ae\">info@etoilepolyclinic.ae<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Last Updated: May 2026 At Etoile Polyclinic, we are committed to protecting the privacy, confidentiality, and security of our patients, website visitors, and service users. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you access our website, communicate with us, or use our healthcare and aesthetic [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/etoilepolyclinic.ae\/index.php\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/etoilepolyclinic.ae\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/etoilepolyclinic.ae\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/etoilepolyclinic.ae\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/etoilepolyclinic.ae\/index.php\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":10,"href":"https:\/\/etoilepolyclinic.ae\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":2282,"href":"https:\/\/etoilepolyclinic.ae\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions\/2282"}],"wp:attachment":[{"href":"https:\/\/etoilepolyclinic.ae\/index.php\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}